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Don’t Call Me & Don’t Email Me: The Benefits of Text-First Customer Communications

December 14
1:00 PM - 1:30 PM || -

Steve Shannon
Podium Advisor

Ross Tinkman
Podium

Convenience is no longer a nice-to-have for auto consumers—it’s required. In fact, 86% of consumers say they expect businesses to offer more convenient communications since the COVID-19 outbreak. And according to J.D. Power, auto sales and service customers now prefer texting over all other channels