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Exhibitor FAQ

Commonly asked questions are answered below. If you need more answers, contact us!

  Call 800-576-8788 8:30am-5:00pm PST


General Exhibitor FAQs
1. I am interested in exhibiting at the event what do I need to do?
2. What exactly is material handling?
3. Is there a charge for material handling?
4. What are my choices for freight carriers?
5. Can I carry my own materials in without using the freight handling service?
6. As an exhibitor, do I need to register myself and my staff?
7. How many passes do I get with my booth?
8. How do I register?
9. Where do I get my badge?
10. I signed up for an exhibit booth space and need to cancel. Can I get a refund?
11. Can I transfer my badge to someone else?
12. What do I need to bring to the conference?
13. Will the exhibit hall be open during the seminars?
14. Can I bring a vehicle?
15. What do I get with my booth space?
16. Does the exhibit hall have carpet?

1. I am interested in exhibiting at the event. What do I need to do?

Contact David Gesualdo at (727) 947-4027 or email [email protected] for booth availability. The most important thing is to COMPLETE A SPONSOR OR EXHIBITOR AGREEMENT with payment. This event will SELL OUT FAST, and we are unable to hold any space without a complete contract. You may also review the exhibit floorplan. 

For more information, please visit the Exhibitor Space Fees page.

2. What exactly is material handling?

Material handling, often referred to as drayage, is the movement of your freight from the carrier to your booth and then back to the carrier at the close of the event. Freight handling includes unloading your materials, storage at our warehouse for up to 30 days in advance of the event, delivery of the materials to your booth, the handling of empty containers to and from storage, and removal of your material from the booth for reloading onto your outbound carrier.

3. Is there a charge for material handling?

Yes. Material handling charges are computed based on the weight of your materials. The weight is rounded up to the closest hundred pounds (cwt.) and charged according to the rates published in your event service kit. Check your event schedule carefully to determine whether or not overtime charges may apply to your shipment.

You can find more information on material handling on the Exhibitor Service Kit page.

4. What are my choices for freight carriers?

For your convenience, Industry Summit recommends ELITeXPO. Representatives from this freight company will be on-site to assist you. Although as an exhibitor, you are free to use whatever carrier you like to transport your materials.

5. Can I carry my own materials in without using the freight handling service?

In most cases, an exhibitor may bring in what can be hand-carried in one trip without the use of the loading dock or hand trucks. Refer to the union jurisdictions in your service kit for specific information regarding your event.

6. As an exhibitor, do I need to register myself and my staff?

YES – Badges will be required for all personnel in the conference area and to enter the exhibit hall during move-in, move-out and event hours. Badges must be worn at all times while in the exhibit hall. Exhibitor Badges will only be issued to those working in the booth. Those helping to set-up or teardown the booth will be given temporary worker badges – which will not be valid during event hours.

You can find exhibitor registration instructions on the Exhibit Service Kit page.

7. How many passes do I get with my booth?

Exhibitors and sponsors can refer to their sponsorship agreement for their pass allotment or log-in to their custom registration portal to reference pass quantity.

If you have used your allotment and require additional staff badges, or guest badges, you may purchase those passes for $945 per person.

8. How do I register?

Industry Summit has set up on-line customized registration for your convenience!

Your log-in and password will be sent directly to the email address listed on your sponsorship or exhibitor agreement, and you can simply register your staff, make any changes, and keep track of your staff badges. If you prefer, you may fill out the manual registration form and fax to (817) 277-7616. The online registration link and manual form can be found on the Service Kit page.

Your login is the contact email provided on your space contract and your password is the ZIP code.

9. Where do I get my badge?

You can pick up your badge on site, at the Industry Summit registration counter located on level 1 of the Convention Center, at the Gaylord Texan. You will be asked to show ID. For confirmation of your registration, you may call (817) 277-7187 or (800) 576-8788.

10. I signed up for an exhibit booth space and need to cancel. Can I get a refund?

Payment is refundable if Industry Summit is notified in writing postmarked on or before May 30, 2017 less a $300 processing fee. Cancellation policy applies to all exhibiting firms. Failure to appear at the exposition does not release the exhibitor from the responsibility for payment of the full cost of space rented.

11. Can I transfer my badge to someone else?

Yes, exhibit personnel can transfer badges. But you must transfer the entire pass – it can not be broken up or transferred mid-event if the badge has already been picked up. You can either transfer the badge using your custom registration link, call (817) 277-7187, or inform the registration staff onsite.

12. What do I need to bring to the conference?

You must provide a business card and identification on-site for admittance into the conference. We recommend you bring a stack of business cards and a list of your goals.

13. Will the exhibit hall be open during the seminars?

No. The exhibit hall will be closed during the conference hours. The registered exhibitors who have a badge are welcome to attend the seminars. Review the schedule for more information.

14. Can I display a vehicle?

Yes. Please call David Gesualdo at (727) 947-4027 for more information.

15. What do I get with my booth space?

Standard booth spaces include booth drape and ID sign only. No electrical, furniture or wastebaskets are included.You can order everything you will need for your booth space (furniture, electrical, internet, etc.) through the Exhibit Service Kit.

Exhibitors who order a booth package will get booth drape, ID sign, (1) 6ft draped table, (2) side chairs, (1) wastebasket and (1) electrical hook up.

16. Does the exhibit hall have carpet?

No, the exhibit hall does not have carpet and it is MANDATORY for all exhibitors to carpet their space. Order early by visiting the Exhibit Service Kit to avoid additional fees and move-in delays.

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Industry Summit is designed to meet the needs of dealers, managers and front-end staff tasked with building compliant and technology-driven processes for sales and F&I. Industry Summit is your opportunity to maximize sales and F&I production in a rapidly changing market. One pass gives you access to: Best Training Day Ever, Compliance Summit, F&I Think Tank, Special Finance and much more!


Hear from Greg Arroyo, Editor of F&I and Showroom as to why you need to attend Industry Summit 2017>>




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